Connect the coaxial cable from the cable wall outlet or RF splitter (optional) to the Cable connector on the rear of your SBG6700-AC.Make sure you have the Gateway model name (SBG6700-AC), HFC MAC ID, and Serial Number (S/N) listed on the gateway label on the bottom of your SBG6700-AC.īEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technicalįor Comcast subscribers only, please visit before calling Comcast or ARRIS. IMPORTANT! During the installation or gateway activation, you may have to contact your service provider for assistance. It is available online at the ARRIS Support website: Frequently asked questions (FAQs) and additional product documentation are also available on the ARRIS Support website. To customize your wireless network connection and other advanced gateway settings, see the SURFboard SBG6700‑AC User Guide for more information. For optimal performance with 802.11ac, you should connect any wireless devices using older protocols to the 2.4 GHz wireless network (not the 802.11ac 5 GHz wireless network). To take advantage of the 802.11ac wireless performance or beamforming capabilities, your wireless connected devices must also support 802.11ac. This quick start guide will help you install your SBG6700-AC and set up a secure wireless network connection on your home or small business network. The SBG6700-AC connects to the existing coaxial cable connection in your home and does not require any new wiring. The SBG6700-AC is a combination wireless cable modem and router that uses DOCSIS® 3.0 technology to provide ultra-high-speed wired or wireless Internet access to your computer and other wireless network devices on your home or small business network.

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